Sales and service are being radically redefined by the biggest communications revolution in human history. Today buyers are in charge! There is no more 'selling'―there is only buying. When potential customers have near perfect information on the web, it means salespeople must transform from authority to consultant, product narratives must tell a story, and businesses must be agile enough to r…
Nonprofit leaders know that solving pervasive social problems requires passion and creativity as well as tangible results. The Non Nonprofit shares the same business principles that drive the world's best companies, showing how they can (and should) be applied to the realm of nonprofits. Steve Rothschild personally crossed sectors when he left corporate America to found Twin Cities RISE!, a hig…
The Norton Introduction to Literature, Portable Edition, offers an affordable and diverse selection of classic and contemporary literature, the most carefully edited apparatus for analyzing texts and writing thoughtfully, and a wider, more accessible array of student and instructor media. All this, plus a customizable print option, make it a perfect fit for any course.
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Bibliografi hlm.: 385-405rnIndeks hlm.:407-417
The information world has undergone drastic changes since the publication of the 3rd edition of The Oxford Guide to Library Research in 2005, and Thomas Mann, a veteran reference librarian at the Library of Congress, has extensively revised his text to reflect those changes. This book will answer two basic questions: First, what is the extent of the significant research resources you will you m…