Text

Unselling:the new costumer experience/ Scott Stratten;Alison Kramer

---

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop.rnUnselling is about the big picture: creating repeat customers, not one-time buyers. Create loyal clients that refer others, not faceless numbers. Becoming the go-to company for something, before they even need you.rnYou don't need social media, but you can be connecting with your clients socially. Your video doesn't have to be viral in front of a million people, just contagious in front of your specific market. Content, connection, engagement. It's time to separate from the pack of noise. It's time to UnSell.

---

Ketersediaan

H1900630

Tersedia

Informasi Detail

Judul Seri

-

No. Panggil

S 658.8 U

Penerbit

New Jersey : John Wiley And Sons., 2014

Deskripsi Fisik

vi+234hlm.;ill.;21cm.

Bahasa

English

ISBN/ISSN

9.78112E+12

Klasifikasi

658.8

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

-

Subjek

MANAJEMEN PEMASARAN

Info Detail Spesifik

-

Pernyataan Tanggungjawab

-

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar